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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dillis Broadie Hobbs

Dillis Broadie Hobbs

May 1, 2026

5  out of  5
rating by Dillis Broadie Hobbs
"My experience was friendly pleasant and professional. The quote was Great! Lauren earned my respect & trust."
We responded:
"Thank you for your review, Dillis! I'm happy to hear that you had a friendly and professional experience with us. Lauren is indeed a valuable part of our team, and I'm glad she could assist you effectively. If you need anything else, feel free to reach out!"
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jacquelyn howell

May 1, 2026

5  out of  5
rating by jacquelyn howell
"So helpful, kind, smooth transition, wasted no time, overall exceptional service"
We responded:
"Thank you, Jacquelyn! I'm happy to hear that you found the service helpful and efficient. It's wonderful to know that your transition went smoothly. If you ever need anything else, feel free to reach out!"
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maurice dunston

May 1, 2026

5  out of  5
rating by maurice dunston
"Lauren was absolutely wonderful. Very pleasant and personable. She took excellent care of my insurance needs. Kind, courteous and professional. Super refreshing experience!"
We responded:
"Thank you, Maurice! I'm happy to hear about your positive experience with Lauren. Her dedication to providing excellent service is truly appreciated. If you need anything else, feel free to reach out!"
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maurice dunston

May 1, 2026

5  out of  5
rating by maurice dunston
"Julie is absolutely wonderful! She is awesome! She made it easy for me, she took great care of my insurance needs. She is personable and professional! A very refreshing experience."
We responded:
"Thank you, Maurice! I'm glad to know that your experience was both easy and refreshing. We truly value providing personable and professional service. If you need anything else, feel free to reach out!"
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Annette Wittig

April 29, 2026

5  out of  5
rating by Annette Wittig
"she was very helpful l and understanding she gave me the trust that i can be handled in a very nice manner thank you"
Profile photo of Kendall Vaughan

Kendall Vaughan

April 29, 2026

5  out of  5
rating by Kendall Vaughan
"Lainey was amazing to work with! She was so patient and took the time to walk me through every detail. Lainey helped me find a policy that actually fits my needs and saved me money in the process! Highly recommend! Super helpful, quick to respond, and made everything stress free!"
We responded:
"Thank you so much, Kendall! I'm delighted to hear about your positive experience with Lainey. Her dedication to providing detailed assistance and finding the right policy for you is truly appreciated. We're glad she could make the process stress-free and save you money. If you need anything else, feel free to reach out!"
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Tom Bouganim

April 24, 2026

5  out of  5
rating by Tom Bouganim
"Lauren was really nice and helpful I’ll definitely recommend her services to my friends thank you again"
We responded:
"Thank you, Tom! I'm happy to hear that Lauren was able to assist you so well. We appreciate your recommendation and are always here to help with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Jolly Ann Escalona

Jolly Ann Escalona

April 20, 2026

5  out of  5
rating by Jolly Ann Escalona
"Lauren was very kind and accommodating. Had a fast and smooth transaction."
We responded:
"Thank you, Jolly Ann! I'm happy to hear that Lauren provided you with such a kind and accommodating experience. We strive to ensure every transaction is smooth and efficient. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of Anchen Rautenbach

Anchen Rautenbach

April 13, 2026

5  out of  5
rating by Anchen Rautenbach
"Thank you Tina for your prompt response. This has been a pleasure working with you."
We responded:
"Anchen, thank you for sharing your experience! I'm happy to hear that Tina provided you with prompt service. We appreciate your feedback and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
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Courtney Payne

April 8, 2026

5  out of  5
rating by Courtney Payne
"Tina was so helpful and efficient to work with 10/10 service"
We responded:
"Thank you, Courtney! I'm happy to hear that Tina provided you with such helpful and efficient service. Our team is dedicated to delivering top-notch experiences, and it's wonderful to know we met your expectations. If you need anything else, feel free to reach out!"
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Amari Juelle

March 17, 2026

5  out of  5
rating by Amari Juelle
"I have had such a great experience with Lauren at State Farm so far! She has been able to answer all of my questions and even has helped beyond that!"
We responded:
"Thank you for your review, Amari! I'm happy to hear that Lauren has been so helpful and attentive to your needs. We appreciate your feedback and are here for any questions or assistance you might need in the future. Thanks for choosing us!"
Profile photo of Rosalyn Richardson

Rosalyn Richardson

March 5, 2026

5  out of  5
rating by Rosalyn Richardson
"Lauren was greatl! She provided excellent service and I was pleased with the excellent policy coverage she provided."
We responded:
"Thank you, Rosalyn! I'm happy to hear that Lauren provided you with excellent service and policy coverage. Our team is dedicated to ensuring you have the best experience possible. If you have any questions or need further assistance, feel free to reach out!"
Profile photo of Rachel Winiarczyk

Rachel Winiarczyk

February 13, 2026

5  out of  5
rating by Rachel Winiarczyk
"Lauren has helped me navigate switching off my parents’ car insurance, adding my partner to our policy after getting married, and adding homeowners and life insurance to our policy after buying a house. She’s been there every step of the way and has always had my best interest in mind. She’s extremely helpful, friendly, and attentive with my insurance questions! Not to lean into the slogan, but she’s always been there like a good neighbor and I’d recommend her to anyone looking for an agent who’s honest and will look out for them."
We responded:
"Thanks for the kind words, Rachel! We’re happy to hear Lauren was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Profile photo of Shannon Gracia

Shannon Gracia

February 9, 2026

5  out of  5
rating by Shannon Gracia
"I had a wonderful State Farm customer service experience with Lauren Newcomb. From the moment we started speaking she was very friendly, knowledgeable and wanted to make sure all of my insurance needs, questions were met. I would highly recommend there services! Thanks again Lauren! Shannon"
We responded:
"Thank you, Shannon! I'm happy to hear about your positive experience with Lauren. She truly cares about making sure all your insurance needs are addressed. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Katherine Tucker

Katherine Tucker

February 3, 2026

5  out of  5
rating by Katherine Tucker
"She assisted me in getting the payment paid and the payment method updated!"
We responded:
"Thank you, Katherine! I'm happy to hear that we could help with updating your payment method and getting everything sorted out. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Kade Mcgrail

Kade Mcgrail

February 2, 2026

5  out of  5
rating by Kade Mcgrail
"Lauren was great to work with and does a wonderful job tailoring your policy to your needs"
We responded:
"Thank you, Kade! I'm happy to hear that Lauren provided you with excellent service and tailored your policy to fit your needs. Our team is dedicated to offering personalized support. If you have any questions or need further assistance, feel free to reach out!"
Profile photo of Floyd Satterwhite

Floyd Satterwhite

January 13, 2026

5  out of  5
rating by Floyd Satterwhite
"Very nice ladies and also very helpful, it was a quick and easy process!"
We responded:
"Thank you, Floyd! I'm glad to hear that our team made the process quick and easy for you. We appreciate your feedback and are always here to help with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Melissa Penner

Melissa Penner

January 9, 2026

5  out of  5
rating by Melissa Penner
"Had a good experience discussing my insurance plan and possible discounts with this agency and my account representative Lauren during the insurance renewal period. I was not pressured to take on extra costs or change my plan. Overall good experience."
We responded:
"Melissa, thank you for sharing your experience! I'm happy to hear that Lauren provided you with a comfortable and informative discussion about your insurance plan and discounts. Our office is committed to ensuring you feel confident in your choices. Let us know if there's anything else we can assist you with!"
Profile photo of Susan Belden

Susan Belden

December 22, 2025

5  out of  5
rating by Susan Belden
"Margaret was helpful and very pleasant. . .which is greatly appreciated!!"
We responded:
"Thank you, Susan! I'm happy to hear that Margaret provided you with helpful and pleasant service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of Pee Bee

Pee Bee

December 17, 2025

5  out of  5
rating by Pee Bee
"Lauren was great. Gave us a quote to add and answered other misc questions."
We responded:
"Thank you, Pee Bee! I'm happy to hear that Lauren provided you with a great experience and answered all your questions. Our team is dedicated to offering helpful and informative service. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Terry McMillan

Terry McMillan

December 12, 2025

5  out of  5
rating by Terry McMillan
"Margaret was very attentive and did all she could to help me file my claim in a timely fashion."
We responded:
"Andrew, thank you for your kind review! I'm glad to hear that Andrew was able to assist you and offer suggestions to help you save. We appreciate your feedback and are here to help with any further needs. - Julie Whitaker - State Farm Insurance Agent, Mechanicsville, VA"
Profile photo of Florence Moore

Florence Moore

December 10, 2025

5  out of  5
rating by Florence Moore
"My experience with State Farm is great I would recommend it to everyone"
We responded:
"Florence, thank you for your wonderful feedback! I'm happy to know you had a great experience with us. Your recommendation means a lot. Let us know if there's anything else we can assist you with!"
Profile photo of Sierra Kelly

Sierra Kelly

December 2, 2025

5  out of  5
rating by Sierra Kelly
"Lauren was very informative and provided excellent customer service. She explained all aspects of my current policy and helped me update to a better policy more fine tuned to my lifestyle! She was amazing."
We responded:
"Thank you, Sierra! I'm happy to hear that Lauren was able to provide you with such informative and excellent service. It's great to know she helped you find a policy that suits your lifestyle better. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Wanda Merida

Wanda Merida

November 24, 2025

5  out of  5
rating by Wanda Merida
"Very nice and friendly always helpful."
We responded:
"Thank you, Wanda! I'm happy to hear that you find our team nice and friendly. We're always here to help with your insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of Joyce Anne Meador

Joyce Anne Meador

November 20, 2025

5  out of  5
rating by Joyce Anne Meador
"They are always awesome when I call and pay my auto insurance."
We responded:
"Thank you, Joyce! I'm happy to know that you find our service awesome when you call to pay your insurance. We appreciate your kind words and your trust in us. If there's anything else we can assist you with, feel free to reach out anytime!"